Customers can withdraw online before the start of the program. For withdrawal requests made before the start of the program your account will be credited in full.The effective date of any withdrawal is the date the request is received by Recreation & Sport Customer Service, regardless of whether a participant attended the program. Section 1.0 applies to all registered recreation programs including (but not limited to): Learn to Swim Programs, Aquatic Leadership, First Aid Programs, Learn to Skate Programs, Community & Seniors’ Centre Programs, Day Camp Programs and Storybook Gardens Programming. Registered Programs - Withdrawal & Refund Policy In any instance where the City of London cancels a recreation program, a full credit or refund will be issued.ġ. Troubleshooting your Play Your Way online account I previously had a registration account with the City of London, but I can't sign in. Once your order is placed, please review the Facility Rental Contract agreement.Review to confirm all information is correct and click “Place My Order”.Once you have confirmed that the rental details are correct, click “Next”.Please review the terms and conditions, check the box to agree, and then click “Next”.Choose the family member who is booking the facility and click “Next”.Scroll down to review the information and click the second ”Reserve” button. For online bookings, add the number of people attending, choose a timeslot in the calendar and click “Reserve”.If your chosen timeslot shows “Call to Reserve” please visit the recreation rentals page on london.ca to submit a facility rental inquiry form. If your chosen timeslot shows ”Reserve,” you can proceed with the online booking.Click the “Choose” button to view facility hours, fees, features and availability.Select the facility type you’re interested in for a full list of available options.These include facility bookings for activities such as last-minute ice, court rentals, garden plots and picnic sites. Rental options that you can book online are listed under the facility booking section.Sign in to your Play Your Way Online account and select the “Our Facilities” tab located on the top navigation bar to view all rental options.What will happen if I try to register for an activity that is full?
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